The EcholoN Configuration Management System (CMS)
For storing the attributes and relationships of the configuration elements, we offer you EcholoN CMDB, a data store containing all relevant configuration elements of your infrastructure.
In the EcholoN CMDB, the relationships between different objects are clarified and their dependencies mapped. The hierarchical classification takes place depending on the requirement in Business Services, Service Element and Basic Element. Graphically visualized, the relationships show you exactly how the CIs collaborate and work to deliver a service.
Your configuration data is the key
In the EcholoN CMDB, you not only store the type and category of a CI or technical attributes, but also relate the configuration elements (for example, to existing contacts, faults, changes, contracts, etc.).
Use the EcholoN CMDB to control the entire lifecycle of a CI whose data is constantly changing. From acquisition to scrapping, all CIs are controlled, maintained and monitored.
This ensures that other service management processes always have up-to-date information at their disposal.
Requirements from the perspective of the configuration manager
- Quick view of the relationships of each configuration item to your organization's IT services.
- Relation of the services with the configuration elements.
- Identify affected users per configuration element at a glance.
- Effects of a change on the configuration items and services.
EcholoN Configuration Management helps you to relate the different components needed for your services.