Configuration Management and CMDB

Configuration Management not only provides information about the composition of the IT infrastructure and the IT services, but also about the entire infrastructure with all configuration elements and all services in one company (your customers, partners, etc.).

 

 

The configuration elements are linked to all relevant objects.
The configuration elements are linked to all relevant objects.

The EcholoN Configuration Management System (CMS)

For storing the attributes and relationships of the configuration elements, we offer you EcholoN CMDB, a data store containing all relevant configuration elements of your infrastructure.

In the EcholoN CMDB, the relationships between different objects are clarified and their dependencies mapped. The hierarchical classification takes place depending on the requirement in Business Services, Service Element and Basic Element. Graphically visualized, the relationships show you exactly how the CIs collaborate and work to deliver a service.

Your configuration data is the key

In the EcholoN CMDB, you not only store the type and category of a CI or technical attributes, but also relate the configuration elements (for example, to existing contacts, faults, changes, contracts, etc.).

Use the EcholoN CMDB to control the entire lifecycle of a CI whose data is constantly changing. From acquisition to scrapping, all CIs are controlled, maintained and monitored.

This ensures that other service management processes always have up-to-date information at their disposal.

Requirements from the perspective of the configuration manager

  • Quick view of the relationships of each configuration item to your organization's IT services.
  • Relation of the services with the configuration elements.
  • Identify affected users per configuration element at a glance.
  • Effects of a change on the configuration items and services.

 

EcholoN Configuration Management helps you to relate the different components needed for your services.

You find "Configuration Management" in these packages

Inventory and Inventory Management

Partly integrated

Asset Management / Configurations Management with CMDB

Fully integrated

Asset Management / Configurations Management System with 1..n CMDB's

Fully integrated

Asset Management / Configurations Management System with 1..n CMDB's

Fully integrated