It does not always have to be MS Project or what is understood by simple and efficient project management.
What is an Issue Tracking System (ITS) and how does it work?
What exactly is good customer service? And how is this made possible in the company?
But how exactly is business continuity management implemented? And what helps with the implementation?
How does Field Service Management work? And how do companies manage the complex organization?
The more employees your company has, the more complicated it gets.
In short, Enterprise Service Management (ESM) means the organization and control of all processes and services in all departments within a company